Server operators

SA14: People responsible for the operation of servers must have the skills, experience and/or training needed to implement these requirements, whether the system is managed directly by Harvard or via contract with a third-party service provider for Harvard's use (e.g. IaaS, SaaS).

How to Comply

Permit only competent operation of servers

 It is important that anyone who performs administrative responsibilities on these systems have sufficient technical knowledge, via experience and/or training, to be able to implement these requirements and recognize when they need to seek help.